Returns & Exchanges

At Tower Garden, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. Our goal is to make your shopping experience as seamless as possible, from the first click to the final exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all garment tags are intact and including the provided packing slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of starting your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.